As always, please be advised that it is necessary to press play on the video below before reading this post or an angel will lose its wings.
As a local who had given this restaurant three different tries and had the same experience each time, I feel the need to tell other restaurant goers: avoid RipTide. Or if you must go, update your Tdap and bring your own toilet paper.
First off, I get it. Hip place. Rick James blasting SuperFreak on the TV screen. Angry leopard eel in the fish tank. Teppanyaki chef creating a wall of fire. This place is too cool for your shit. If you want a place to have some sake bombs with your nineteen-year-old buddies and you don’t care about slipping on urine in the bathroom, go for it. Go crazy. If you are looking for an experience that involves eating food on clean plates, that comes quickly, from a server that actually smiles at you, then McDonald’s is a better bet.
Came here for Mother’s Day in between lunch and dinner times in hopes of avoiding a long wait with the family. 25 minute wait. No biggie. Hostess eventually sat us at a booth with dirty napkins still on the bench. Tossed menus on table, no hello, no Happy Mother’s Day, nothing. Walked away.
10 minutes later angry frazzled waitress greets us. No smile. AFWaitress comes back 3 times while our menus are still in hand to ask if we’ve decided yet. Finally, we agree to order, while AF waitress stares impatiently at family members, still clearly undecided. She’s back 5 minutes later because they don’t have the (plain egg) sushi I ask for, so we switch to salmon sushi which later arrives on a sopping wet plate (vinegar? water from dish washer? angry eel slime? who knows). The sushi is, ironically, swimming in a puddle of liquid. Don’t have time to say anything because waitress must have bolted as soon as she saw the wtf-is-this-look on my face when said drippy raw fish plate was handed over.
Food comes. It’s overpriced and mediocre. Normally not the biggest concern, but coupled with the overall disappointment, it blows. I go to the bathroom to puke (yes, puke) some of the fried rice that I ate (being 8 month’s pregnant this happens easily with food that isn’t too great). Water on the ground, trash on the floor, paper towel roll not in dispenser, but halfway done, on the dripping counter. Two stalls available. No toilet paper in it one so I grab the rogue roll in the other (also not in dispenser). I proceed to do my thing, and use the toilet after, which I quickly discover is broken, as the seat slides off almost completely, while I’m on it.
As I exit the stall, a small baby spits up on the ground, which makes me wonder how long it will be there before someone gets to it, and also gives me a ‘nam flash back of sopping wet raw fish plate slime, which makes me want to puke again. As I soldier on out of the bathroom, I slip on some other liquid on the ground, but manage to catch myself (Did I mention I was 8 month’s pregnant?). No Wet Floor sign. [As a sidenote, this experience is particularly alarming to me, because cleanliness is the bathroom is likely a reflection of the cleanliness, or lack thereof, in the kitchen. If the bathroom was that disgusting–a customer-facing facility–, what kind of Tijuana-morgue situation must be going down in the kitchen, where customers aren’t allowed? Don’t think about this too much if you’ve eaten here.]
Back to the table. Other family members finish their meal. AFWaitress drops off bill, mumbles what I assume is happy mother’s day, and leaves in less than 2 seconds. Wanted to ask for a picture, but literally didn’t have time to say thanks. Two of my family members literally laugh out loud at how rude it is.
We pay, (still!) tip, scamper out, and sadly glance at the unassuming saps still waiting to be seated. I hope they at least got clean plates.